We offer the highest level of customer service. Our office-based enthusiastic and experienced team is always ready to help in any situation and solve any problem.

Merkur & Sister has been providing top-quality decorated wearable and non-wearable promotional products since 1970. In our 30+ years, we've met thousands of challenges and satisfied hundreds of clients. We know how to get the job done!

With our industry experience, expanded manufacturer network, and volume buying power, our prices can't be beat. We are always honest, upfront and competitive.

We stand behind every one of our products 100%. No stories, no excuses. Our quality control system ensures top-quality, all of the time:

1. Use of top-rated, tested products and dependable manufacturers
   
   
2. Pre-decorating inspection of all products
   
   
3. Post-decorating inspection of all products
   
   
4. Pre-delivery inspection of all products

On the off-chance that we miss something, we replace it.

We take the time to listen. We have the experience and expertise. Throw in our unbeatable pricing and extensive product selection. Add a dash of creativity, and what do you get? Happy customers!

Our team brings over 50 years of combined promotional products experience, creative thinking, and problem-solving to the table. Our extensive sourcing system and active industry association memberships give us members-only access to:

1. A minimum of twenty industry trade shows per year
   
   
2. Over 10,000 new product catalogues per year
   
   
3. A digital DVD cataloging system on our network with access to over 500,000 products; updated with new items nine times per year
   
   
4. Thousands of manufacturers, millions of products, volume pricing and special offers

We'll come up with the right solution for you!

Creative means different things to different people. In some cases, we get creative with the way we put your logo on the product. Sometimes it's how we tweak your logo in our in-house, full-service digital art facility. Or create one from scratch for you. Other times it's about getting our heads around a timing or delivery issue to make sure everything gets where it has to on time. In any case, when you need an idea, we're only a phone call away...

Over the years we've learned that even with excellent customer service, top-quality products, competitive pricing, and impeccable decorating, nothing else matters when the order isn't delivered on time. We work closely with our clients to assess each project individually, create schedules and report regularly on order progress. This ensures that we understand your needs, meet your expectations and deliver on time.

For special and rush orders (which ones aren't?), we've become specialists at "making the impossible possible". We have products ready to imprint or embroider for every deadline. Nobody can beat our turnaround times and match our quality and attention to detail.

We're big enough to play with the big boys, but small enough to adapt and adjust to each client on a project-by-project basis. We take great pride in our ability to listen and bend to come through for you. We're always looking for new ideas on how to make working with us easier and better. Got an idea for how we can improve this site? Click here to contact us.

Let's get this promo started. Call us today to put us to work for you!

Some applications for your next promo: promoting branch openings, introducing new products, motivating salespeople, opening new accounts, and stimulating sales meetings.